NATIONWIDE DELIVERY SERVICE
We pride ourselves on our Nationwide UK Delivery Service, using a range of highly reputable couriers. Our aim is to ensure you receive your goods in excellent condition and delivered at a time convenient for you as we supply varying sizes and use different couriers our delivery charges are priced by product:
DELIVERY TIMES & COSTS:
Our delivery costs are based on Pallet deliveries, all of our orders are dispatched on a next day delivery if ordered before 2.30pm
The cost of the delivery is based on value of the order, below is our delivery costs (all prices include V.A.T)
Order Value £1 - £100 - £30.00
Order Value £100 - £200 - £40.00
Order Value £200 - £400 - £50.00
Order Value £400 - £600 -£60.00
Order Value £600 - £1000 - £75.00
Order Value - £1000 and above £80.00
All these prices apply to UK Mainland, non UK Mainland customers will be subject to an additional delivery charge.
A collection service is offered from our order fulfillment centre in Sheffield, collection is normally available within 24 hours from placing your order online.
box provided on the checkout page.
WHEN YOU PLACE AN ORDER WITH US YOU CAN EXPECT:
- An email with confirmation of your order
- An email confirming your order is on its way with tracking information
- Your order to be delivered on time and in an excellent condition
RECEIVING YOUR DELIVERY:
We need a signature for your order, so couriers will not leave in a safe location unless this has been specifically requested by the customer in writing.
If delivery is attempted and no one is there, then a card will be left with the tracking information and telephone number so you can reschedule the delivery to a more convenient time.
During the checkout process you can specify a different delivery address if you know you're going to be out.
In the event of any damages, you must notify us within 72 hours of receiving the delivery and send us photographic evidence of any damage(s) to your product(s). We will then be able to send a replacement out to you.
You have the right to cancel your order for any item(s) purchased from The Wall Cladding Store, this doesn't include bespoke cut orders that have been produced to your specifications. If you wish to cancel your order you need to email us within 7 days of you receiving your order and it is your responsibility to return the goods to us in the good condition.